Axes of intervention

Financing

In order to carry out projects that contribute to the development of the destination, it is important to have economic resources, SmArt has the capacity and experience to support the destinations in the formulation and search for financing, thus providing an opportunity for the destination to access various funds in order to fulfill the proposed actions that lead them to become smart and sustainable tourist destinations

Governance

Our intervention vision focuses on the development of a solid governance that allows tourist destinations to develop a collaborative work with the different stakeholders involved in tourism activity. For this reason, our proposal from SmArt is to formulate various strategies that promote innovation in each process that is carried out, with the purpose of benefiting the receiving community and contributing to its sustainable development, accompanying these processes with digital tools that allow optimizing, accelerating and making transparent the management of the destination.

Data and Innovation

It is essential to make efficient and effective use of the management of tourism intelligence, in order to identify, create or adapt specific actions that contribute to the development of the destination, one of the strengths of SmArt is that it has reliable networks with updated information that will help establish the actions already mentioned.

For a tourist destination to become smart it is important to provide innovative solutions, the experience that SmArt has allows to identify the needs of the destination and propose concrete actions that include the use of technology in order to reduce the existing gaps in it and increase its competitiveness, expand its offer, optimize the use of its resources and promote open innovation.

Marketing and Promotion

The marketing and promotion of destinations is built based on the needs of demand, for this we must objectively identify them and create customized commercial strategies, relying on tourism intelligence so that we can effectively disseminate the attributes of the destination in its natural and cultural areas, building its identity, strengthening its brand, transforming it into a competitive destination with a coherent storytelling in each of the processes involved  the same experience from the search for the visitor, the experience in the territory and the engagement with the destination with an adequate delivery through traditional and digital channels.

Visitor Experience

Manage smart destinations that provide innovative strategies based on the needs and motivations of visitors in order to improve their experience in the destination from the search for information to the post-trip process, offering solutions that integrate technology, to boost the image of the destination and improve its positioning.

Education and Training

The sustainable strengthening of tourist destinations is achieved through collaborative work between public and private entities through the achievement of goals that guarantee the quality and sustainability of the territories through education and training to the actors involved in the management of the destination, we provide methodological tools that accompanied by the digital transformation allow the measurement and constant monitoring of the evolutionary progress of the destination in terms of  tourist.

Sustainability

An intelligent tourist destination learns to achieve greater benefits from tourism activity with the least impact on the territory, through the application of specific actions for each destination seeking to contribute to the fulfillment of the Sustainable Development Goals (SDGs) and thus achieve that the necessary requirements are met to have an economic balance,  environmental and social; thanks to the capacity of the SmArt competitive intelligence that adapts in an agile way to the supply and demand to solidify the sustainable competitiveness of the tourist destination.

Alliances with Destinations

We have developed an intervention model that supports destinations to seek the necessary financing for the development of sustainable projects with components of digital transformation in tourism.

Make your destination part of the SmArt Tourism and Hospitality Consulting network.

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